2025 Year-End Insights

The United States Healthcare and Pharmaceutical workforce is experiencing an unprecedented surge in demand and hiring, yet this robust growth is coupled with severe challenges related to burnout and retention, particularly in clinical roles. Employment data from the U.S. Bureau of Labor Statistics (BLS) confirms that the health sector continues to be a powerful engine for job creation, adding jobs at a faster rate than the rest of the economy, especially in ambulatory care, hospitals, and outpatient centers (U.S. Bureau of Labor Statistics, "Employment Situation Summary - 2025 M09 Results"). Future projections for healthcare occupations are exceptionally strong, with roles for registered nurses, physicians, and various therapists projected to see hundreds of thousands of annual openings due to both growth and the critical need to replace workers leaving the field. However, this high demand contributes to ongoing staffing shortages in many clinical settings and significant under-filling in long-term care and nursing facilities.

Economically, the industry's financial output is fundamentally sound and growing, as reflected in data from the Federal Reserve Bank of St. Louis (FRED). Metrics such as the rising Consumer Price Index for Medical Care and the consistent growth in Net Sales, Receipts, and Operating Revenues for Pharmaceuticals and Medicines demonstrate the massive, non-cyclical expenditure on healthcare and drug development in the U.S. (FRED via U.S. Bureau of Labor Statistics, "Consumer Price Index for All Urban Consumers: Medical Care in U.S. City Average"; FRED via U.S. Census Bureau, "Quarterly Financial Report: U.S. Corporations: Pharmaceuticals and Medicines: Net Sales, Receipts, and Operating Revenues"). The pharmaceutical sector, in particular, is highly profitable and continues to drive high salaries for managerial and research roles. However, the economic pressures on hospitals, including rising labor and supply costs, force a focus on workforce efficiencies and managing reliance on expensive contingent labor, a factor that increases stress on permanent staff.

A critical and growing problem is the experience of physicians working in academic medical centers, who navigate a highly taxing environment that pushes many toward burnout. These professionals often face the triple burden of long, intensive clinical service hours, teaching/research responsibilities, and high administrative load, with survey data showing that many physicians spend nearly a quarter of their working hours on burdensome administrative tasks (PubMed, "The Impact of Administrative Burden on Academic Physicians: Results of a Hospital-Wide Physician Survey"). Compounding this, physicians across all clinical settings are facing an escalation of workplace violence, including verbal abuse, threats, and physical assaults from patients and their families, with some studies indicating that physicians in fields like Emergency Medicine are at a particularly high risk (American College of Surgeons, "Violence Escalates against Surgeons and Other Healthcare Workers"). Beyond direct violence, physicians often experience what is termed "administrative violence," which includes the psychological and financial toll of malicious peer reviews, unwarranted medical board complaints, and online smear campaigns, which may be initiated by dissatisfied patients. Critically, sentiment shared across social media platforms frequently highlights the frustration that complaints regarding patient safety, security risks, and administrative inefficiency are often ignored or downplayed by administrators at the director level and above. This lack of organizational support for addressing violence, coupled with the pressure to meet clinical metrics, fuels the emotional exhaustion and dehuminization component of physician burnout.

To explore new opportunities, employees are successfully pivoting into roles that leverage their specialized knowledge without the direct, intensive patient care component. One highly successful strategy is the transition from clinical practice into remote case reviews for high hourly rates, consultancy with existing firms that cover malpractice insurance and have competitive hourly rates and/or paid quotas, medical claim legal case testimony that pays hourly and/or per case, and Informatics and Health IT, where professionals use their hands-on knowledge to design and manage electronic health records (EHR) systems, data analytics platforms, and digital health tools, often requiring supplementary education in bioinformatics or health administration (NIH, "Alternative Career Paths"). Similarly, many clinicians and pharmacy staff are moving into the lucrative Pharmaceutical and Medical Device Sales, Training, and Regulatory Affairs fields, where their clinical background is essential for communicating complex product information to peers. For physicians specifically, highly successful transitions involve moving into Health Services Management/Administration, often obtaining a Master of Business Administration (MBA) to take on executive roles in hospitals, or becoming a Medical Consultant for insurance companies, law firms, or health tech startups, which provides high compensation and greater control over their hours. These transitions capitalize on the physician's inherent problem-solving, diagnostic, and leadership skills in a non-clinical setting.

Q4 2025 Insights

Across the Healthcare sector, the prevailing sentiment among workers, particularly nurses and other bedside staff on social media, is one of widespread burnout and moral injury, rather than just stress. A core grievance is the pervasive issue of short staffing and unfavorable patient-to-staff ratios, which forces workers to handle unmanageable workloads, often leading to cut corners, skipped breaks, and compromised patient care. This is exacerbated by a perceived lack of support from management and administration, who are often viewed as prioritizing corporate profits and metrics over the well-being and resources of the "boots on the ground" staff. Workers report feeling emotionally and physically exhausted, with many experiencing severe anxiety, memory issues, and a sense that the job is "ruining their life" due to the constant pressure, fear of mistakes, and the reality of insufficient time to provide adequate care . The trend in survival is a strong push toward leaving the bedside or the entire profession; an alarming number of nurses have quit clinical care or plan to do so in the near future, seeking out less stressful, non-patient-facing roles like case management, outpatient infusion, or even entirely new industries to reclaim their work-life balance and mental health. The core sentiment is that the system is broken, and personal resilience training is not the solution, it is organizational change, better wages, mandatory staffing ratios, and protection from workplace violence and management blame that are desperately needed.

As mentioned in the previous quarter, academic physicians, from residents, to fellows, and even attendings at the professor level but not in director roles, are feeling massive burnout and are overencumbered with patients during clinic days, which can often reach 5 or even 6 days a week. Academic hospital administrators often prioritize RVUs and overall EBITDA goals and thus exhaust their teams. Many physicians in academic hospitals in urban areas that service patients at the poverty line or lower income brackets even report that administrators have been forcing them to take on patients outside of their board certification areas of focus. Administrators have even neglected complaints of patient assaults on medical staff, including incidents of allowing patients to open-carry weapons during examinations with physicians, nurses, and technicians.

As a result, many medical professionals in these settings have taken to remote case reviews, chart reviews, remote second-opinion provision, and even legal expertise for medical-based lawsuits and court cases. Physicians who have made this transition have reported yearly incomes at least 25% greater than working in academic hospitals, with about 30% less hours per week. Administrators of academic hospitals are experiencing the real “quiet quitting” from their medical staff, with real consequences for patients and remaining staff because of the prioritization of RVUs and EBITDA. However, there seems to be no realization of this by administrators.

In the Pharmaceutical/Biotech industry, the sentiment is more varied but highlights growing pains and strategic career movement, particularly with respect to work-life balance and compensation. Professionals, especially those in roles like Medical Science Liaisons (MSLs), often report a better work-life balance compared to clinical roles, appreciating the control over their remote or independent schedules and generally higher job satisfaction that allows them to enjoy time outside of work. However, there are significant pockets of discontent, particularly within Big Pharma and large Contract Research Organizations (CROs), where reports of high workload, the expectation to do the job of multiple people, and cyclical low morale due to frequent layoffs, restructuring, and cost-cutting measures are common. A key coping and advancement trend in this industry is "job hopping," where employees, especially in their early career, switch companies every two to three years to secure significant pay increases and title promotions, which they believe are less readily available through internal progression. While some find great satisfaction in the science, innovation, and good compensation, others express weariness with the bureaucracy, politics, and the relentless pressure of a profit-driven environment, leading a notable subset of pharmacists and clinical research professionals to explore pivoting to entirely new fields, such as data analytics, finance, real estate, or software engineering, leveraging their highly technical and transferable skills to find a less volatile career path.

August 2025

Employee sentiment in healthcare is marked by a deep-seated battle against burnout and a sense of being undervalued. On social media, many professionals, from nurses to doctors, argue that "burnout" is a misnomer and that the real issue is "exploitation" by hospital systems focused on profits. They cite under-staffing, long shifts, and a lack of support from management as primary causes. Nurses frequently describe working with patient ratios that they feel are unsafe, leading to emotional and physical exhaustion. The sentiment is that they are being forced to do more with less, with ancillary staff cuts requiring them to perform additional tasks like cleaning rooms. While they are driven by a desire to help people, the systemic issues are leading to a high rate of turnover.

Academic medicine, especially in densely-populated urban areas, has shown a nepotistic hierarchy whereby medical directors and department heads with full-fledged professor status often defer clinic patients to fellows and assistant professors (early attending physicians) with already-filled clinic schedules. Safety and security is also a problem, with many administrators focusing on RVUs and not about disgruntled patients being angry with wait times and under-staffing. In cases where patients bring weapons, many administrators have dismissed staff complaints of feeling unsafe in order to preserver RVU flow and avoid bad press.

Residents and fellows who work in academic medicine who are looking to specialize often find that they are never permitted to focus on their specializations in academic hospitals due to administrators’ obsession with RVUs as opposed to proper patient care and staff and patient satisfaction. This leads to burnout and either delays in completing their professional programs due to transfers to different institutions, or changing specialty focus, altogether.

The healthcare sector continues to be a dominant force in the U.S. labor market. According to the U.S. Bureau of Labor Statistics (BLS), the industry added 55,400 jobs in July, accounting for more than 75% of all job growth in the country for the month. This strong performance is being driven by the ongoing demand for services, particularly in ambulatory healthcare (outpatient services), hospitals, and home health care. The pharmaceutical and life sciences sub-sector also showed steady growth, with more than 3,000 new jobs added, indicating continued investment in research and development.